Employment Opportunities
02/28/2006
Gravity Interactive Inc, a leader of the online game industry, is currently seeking energetic and highly reliable individuals for Part Time Customer Service Positions at its Marina Del Rey office in California for all its current game titles.
Part Time Customer Service Representative
Position Description:
1. Responsible for resolving users` inquiries, disputes, complaints and ensuring users satisfaction
2. Document and update requests for support to come up with the resolution.
3. Act as a liaison between users and various internal departments
4. Provide technical support to end users on game and other related issues
5. Must be able to work in a fast-paced but supportive environment
6. Requires strong attention to detail & follow through on User issues
Part Time Qualifications:
1. Strong verbal and written communication skills
2. Previous customer service experience and a commitment to superior customer satisfaction.
3. Team-oriented professional work attitude with the ability to work independently
4. Able to deal with high stress.
5. Familiarity with PC gaming and MMORPGs.
6. Strong organizational and time management skills.
7. Open and flexible schedule including 3rd shifts and afternoon shifts.
8. Local candidates only
Qualified Candidates please send your cover letter, resume, salary history/requirement in MS Word Format and email to: employment@ragnarokonline.com
Thank you for your cooperation,
iRO GM Team
Gravity Interactive, Inc.
Weekly Server Maintenance, February 21, 2006 [Completed]
02/21/2006
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Scheduled Maintenance Times:
Tuesdays, 9:00 PM (2100PST) to 11:00 PM (2300PST)
Thank you for your cooperation,
iRO GM Team
Gravity Interactive, LLC.
ISP Maintenance on February 17, 2006
02/17/2006
Dear users,
Our ISP has informed us of some emergency maintenance that will be done on their backbone circuits. This may result in disconnections and inaccessibility to our game servers. Any users that are on the Abovenet/MFN networks will be directly affected by this maintenance. The estimated downtime that our ISP provided is as follows:
February 17, 2006 at 9pm PST to February 18, 2006 3am PST
We apologize for any inconvenience that this has caused and appreciate your patience while this maintenance is underway.
Thank you for your understanding,
iRO GM Team
Gravity Interactive, Inc.
Weekly Server Maintenance, February 14, 2006 [Completed]
02/14/2006
Attention iRO Users,
We would like to remind you that access to our game servers will be temporarily down during the regularly scheduled server maintenance at 9:00 PM PST. During the server maintenance, players will be unable to log into the Ragnarok Online game. Access to our game servers is scheduled to be restored after 11:00 PM PST.
Scheduled Maintenance Times:
Tuesdays, 9:00 PM (2100PST) to 11:00 PM (2300PST)
Thank you for your cooperation,
iRO GM Team
Gravity Interactive, LLC.
Valentine`s Day Poem Contest Winners
02/14/2006
Dear Users,
We are proud to announce the winners of the iRO Backstage Valentine`s Day Poem Contest! Congratulations to the winners and thank you to all who participated!
To see the winners of this contest, please click on the fanart link in the community section of our website or click the following link.
Valentine`s Day Poem Winners
Thank you for your support!
iRO GM Team
Gravity Interactive, Inc.